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Confidentiality is a cornerstone of my counselling practice, reflecting a deep commitment to creating a safe and trusting space for individuals, couples, and families seeking support. Here's an explanation of the confidentiality protocols within my counseling business:
Strict Privacy Protection: Your privacy is of utmost importance, and I adhere to strict confidentiality standards. All information shared during our counseling sessions is treated with the utmost sensitivity and kept confidential within the bounds of the law and ethical guidelines.
Legal and Ethical Standards: I operate within the legal and ethical framework established by relevant professional associations, such as the Australian Counselling Association (ACA). This means that I am bound by ethical codes that prioritize client confidentiality and the protection of your personal information.
Limits to Confidentiality: While our sessions are confidential, it's important to note that there are legal and ethical limits to confidentiality. These limits typically include situations where there is a risk of harm to yourself or others, instances involving child abuse, or if there is a legal requirement to disclose information. In such cases, I am obligated to take necessary steps within the confines of the law to ensure safety and compliance.
Informed Consent: At the beginning of our counselling relationship, we will discuss and establish clear boundaries around confidentiality through informed consent. This process involves a transparent conversation about the limits of confidentiality and the circumstances under which information might need to be disclosed.
Collaborative Approach: Your trust is paramount, and I actively engage in a collaborative approach. If there is ever a situation that requires breaching confidentiality, I will strive to involve you in the decision-making process, promoting transparency and maintaining the therapeutic alliance.
Secure Data Handling: I employ secure and confidential methods for storing and handling client information. Whether in electronic or paper format, your personal details are safeguarded to ensure privacy and compliance with data protection laws.
By prioritizing confidentiality, my counselling business aims to provide you with a confidential, respectful, and secure environment where you can openly explore your thoughts and feelings, knowing that your privacy is prioritized and protected.
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As of March 2025, Shanae will be going on maternity leave and returning June 1st. If you have any concerns, please email shanae@opheliatherapy.com.au